We
value the trust you place in us and recognize the importance of secure
transactions and information privacy. This Privacy Policy describes how Applo
and its affiliates (collectively “applo, we, our, us”) collect, use, share or
otherwise process your personal information through Hunger website and its
mobile application, and m-site (hereinafter referred to as the “Platform”).
While
you may be able to browse certain sections of the Platform without registering
with us, however, please note we do not offer any product/service under this
Platform outside India. By visiting this Platform, providing your information
or availing out product/service, you expressly agree to be bound by the terms
and conditions of this Privacy Policy, the Terms of Use and
the applicable service/product terms and conditions, and agree to be governed
by the laws of India including but not limited to the laws applicable to data
protection and privacy. If you do not agree please do not use or access our
Platform.
1. Collection of Your Information
When you use our Platform, we
collect and store your information which is provided by you from time to time.
In general, you can browse the Platform without telling us who you are or
revealing any personal information about yourself. Once you give us your
personal information, you are not anonymous to us. Where possible, we indicate
which fields are required and which fields are optional. You always have the
option to not provide information by choosing not to use a particular service,
product or feature on the Platform.
We may track your buying
behaviour, preferences, and other information that you choose to provide on our
Platform. We use this information to do internal research on our users'
demographics, interests, and behaviour to better understand, protect and serve
our users. This information is compiled and analysed on an aggregated basis.
This information may include the URL that you just came from (whether this URL
is on our Platform or not), which URL you next go to (whether this URL is on
our Platform or not), your computer browser information, and your IP address.
We collect personal
information (such as email address, delivery address, name, phone number,
credit card/debit card and other payment instrument details) from you when you
set up an account or transact with us. While you can browse some sections of
our Platform without being a registered member, certain activities (such as
placing an order or consuming our online content or services) do require
registration. We do use your contact information to send you offers based on
your previous orders and your interests.
If you choose to post
messages on our message boards, chat rooms or other message areas or leave
feedback or if you use voice commands to shop on the Platform, we will collect
that information you provide to us. We retain this information as necessary to
resolve disputes, provide customer support and troubleshoot problems as
permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Platform, we may collect such information into a file specific to you.
1.1. Images for Upload
We take images to represent our product to customers so that they can get genuine products feel with real images. The data saved will not be using for any advertisement purpose. The domain https://hungeralltime.com is our own site to store information.
2. Use of Demographic / Profile Data
/ Your Information
We use your personal information
to provide the product and services you request. To the extent we use your
personal information to market to you, we will provide you the ability to
opt-out of such uses. We use your personal information to assist sellers and
business partners in handling and fulfilling orders; enhancing customer
experience; resolve disputes; troubleshoot problems; help promote a safe
service; collect money; measure consumer interest in our products and services;
inform you about online and offline offers, products, services, and updates;
customize and enhance your experience; detect and protect us against error,
fraud and other criminal activity; enforce our terms and conditions; and as
otherwise described to you at the time of collection of information.
With your consent, we
will have access to your SMS, contacts in your directory, location and device
information. We may also request you to provide your PAN, GST Number,
Government issued ID cards/number and Know-Your-Customer (KYC) details to: (i)
check your eligibility for certain products and services including but not
limited to credit and payment products; (ii) issue GST invoice for the products
and services purchased for your business requirements; (iii) enhance your
experience on the Platform and provide you access to the products and services
being offered by us, sellers, affiliates or lending partners. You understand
that your access to these products/services may be affected in the event
consent is not provided to us.
In our efforts to
continually improve our product and service offerings, we and our affiliates
collect and analyse demographic and profile data about our users' activity on
our Platform. We identify and use your IP address to help diagnose problems
with our server, and to administer our Platform. Your IP address is also used
to help identify you and to gather broad demographic information.
We will occasionally ask
you to participate in optional surveys conducted either by us or through a
third party market research agency. These surveys may ask you for personal
information, contact information, date of birth, demographic information (like
zip code, age, or income level), attributes such as your interests, household
or lifestyle information, your purchasing behaviour or history, preferences,
and other such information that you may choose to provide. The surveys may
involve collection of voice data or video recordings, the participation of
which would purely be voluntary in nature. We use this data to tailor your
experience at our Platform, providing you with content that we think you might
be interested in and to display content according to your preferences.
3. User Contacts Synchronization or
Contact Data Collection
We use your contact list or collects Data only after user permit, for the marketing
and enhancing products and services to maximum users. We do not share this data
with any of the other third party services. It is completely private and under
laws, and use only by us for our product and services.
4. Cookies
We use data collection devices
such as "cookies" on certain pages of the Platform to help analyse
our web page flow, measure promotional effectiveness, and promote trust and
safety. "Cookies" are small files placed on your hard drive that
assist us in providing our services. Cookies do not contain any of your
personal information. We offer certain features that are only available through
the use of a "cookie". We also use cookies to allow you to enter your
password less frequently during a session. Cookies can also help us provide
information that is targeted to your interests. Most cookies are "session
cookies," meaning that they are automatically deleted from your hard drive
at the end of a session. You are always free to decline/delete our cookies if
your browser permits, although in that case you may not be able to use certain
features on the Platform and you may be required to re-enter your password more
frequently during a session. Additionally, you may encounter
"cookies" or other similar devices on certain pages of the Platform
that are placed by third parties. We do not control the use of cookies by third
parties. We use cookies from third-party partners such as Google Analytics for
marketing and analytical purposes. Google Analytics help us understand how our
customers use the site. You can read more about how Google uses your Personal
Information here: https://www.google.com/intl/en/policies/privacy/.
You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
5. Sharing of personal information
We may share personal
information with our other corporate entities and affiliates for purposes of
providing products and services offered by them. These entities and affiliates
may share such information with their affiliates, business partners and other
third parties for the purpose of providing you their products and services, and
may market to you as a result of such sharing unless you explicitly opt-out.
We may disclose your
personal information to third parties, such as sellers, business partners. This
disclosure may be required for us to provide you access to our products and
services; for fulfilment of your orders; for enhancing your experience; for
providing feedback on products; to collect payments from you; to comply with
our legal obligations; to conduct market research or surveys; to enforce our
Terms of Use; to facilitate our marketing and advertising activities; to
analyse data; for customer service assistance; to prevent, detect, mitigate,
and investigate fraudulent or illegal activities related to our product and
services. We do not disclose your personal information to third parties for
their marketing and advertising purposes without your explicit consent.
We may disclose personal
information if required to do so by law or in the good faith belief that such
disclosure is reasonably necessary to respond to subpoenas, court orders, or
other legal process. We may disclose personal information to law enforcement
agencies, third party rights owners, or others in the good faith belief that
such disclosure is reasonably necessary to: enforce our Terms of Use or Privacy
Policy; respond to claims that an advertisement, posting or other content
violates the rights of a third party; or protect the rights, property or
personal safety of our users or the general public.
We and our affiliates
will share / sell some or all of your personal information with another
business entity should we (or our assets) plan to merge with, or be acquired by
that business entity, or re-organization, amalgamation, restructuring of
business. Should such a transaction occur that other business entity (or the
new combined entity) will be required to follow this Privacy Policy with
respect to your personal information.
6. Links to Other Sites
Our Platform may provide links
to other websites or application that may collect personal information about
you. We are not responsible for the privacy practices or the content of those
linked websites.
7. Security Precautions
We maintain reasonable
physical, electronic and procedural safeguards to protect your information.
Whenever you access your account information, we offer the use of a secure
server. Once your information is in our possession we adhere to our security
guidelines to protect it against unauthorized access. However, by using the
Platform, the users accept the inherent security implications of data
transmission over the internet and the World Wide Web which cannot always be
guaranteed as completely secure, and therefore, there would always remain
certain inherent risks regarding use of the Platform. Users are responsible for
ensuring the protection of login and password records for their account.
8. Choice/Opt-Out
We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications after setting up an account with us. If you do not wish to receive promotional communications from us then please send a mail at support@applo.in
9. Advertisements on Platform
We use third-party advertising
companies to serve ads when you visit our Platform. These companies may use
information (not including your name, address, email address, or telephone
number) about your visits to this and other websites in order to provide
advertisements about goods and services of interest to you.
10. Children Information
We do not knowingly solicit or
collect personal information from children under the age of 18 and use of our
Platform is available only to persons who can form a legally binding contract
under the Indian Contract Act, 1872. If you are under the age of 18 years then
you must use the Platform, application or services under the supervision of
your parent, legal guardian, or any responsible adult.
11. Data Retention
We retain your personal
information in accordance with applicable laws, for a period no longer than is
required for the purpose for which it was collected or as required under any
applicable law. However, we may retain data related to you if we believe it may
be necessary to prevent fraud or future abuse or if required by law or for
other legitimate purposes. We may continue to retain your data in anonymised
form for analytical and research purposes.
12. Your Consent
By visiting our Platform or by
providing your information, you consent to the collection, use, storage, disclosure
and otherwise processing of your information (including sensitive personal
information) on the Platform in accordance with this Privacy Policy. If you
disclose to us any personal information relating to other people, you represent
that you have the authority to do so and to permit us to use the information in
accordance with this Privacy Policy.
You, while providing your personal information over the Platform or any partner platforms or establishments, consent to us (including our other corporate entities, affiliates, lending partners, technology partners, marketing channels, business partners and other third parties) to contact you through SMS, instant messaging apps, call and/or e-mail for the purposes specified in this Privacy Policy.
14. Changes to this Privacy Policy
Please check our Privacy Policy
periodically for changes. We may update this Privacy Policy to reflect changes
to our information practices. We will alert you to significant changes by
posting the date our policy got last updated, placing a notice on our Platform,
or by sending you an email when we are required to do so by applicable law.
15. Queries
If you have a query, issue,
concern, or complaint in relation to collection or usage of your personal
information under this Privacy Policy, please contact us at support@applo.in